RETURN POLICY

How Do I Return/Exchange An Item? 

For reasons of hygiene and health safety, returns are not permitted for our OYYL luxury hair and beard oil.

Change Or Cancel My Order

Please contact us as soon as possible if you need to change or cancel your order at info@oyyl.co.uk  Make sure to provide your order number and state if it is a change or cancellation you would like to make.

Please note that any orders that have already been packed or shipped cannot be changed or cancelled.

My Item(s) Are Damaged/Defective/Incorrect

If the item is incorrect, defective or damaged please contact us immediately upon receiving your order by sending us an email at info@oyyl.co.uk along with your order number and photograph(s) of the item.

You can always contact us with any question(s) at info@oyyl.co.uk